ExchangerPoint collects basic information required to respond to customer queries, trace orders, verify transactions, and support Bitcoin or USDT-related trade requests.
We may collect your name, email address, phone number, wallet details, order identifiers, and messages you submit through forms or support channels.
We use submitted information to process orders, communicate updates, reduce fraud, respond to callback requests, and improve service quality.
We do not sell your personal data. Information may be shared with service providers or authorities when required for fraud prevention, compliance, or lawful investigation.
We take reasonable steps to protect submitted data, but no internet transmission can be guaranteed as fully secure.
For privacy-related questions, email support@exchangerpoint.com.